Product reviews for Oaso Rustic Solid Wood Entryway Hall Console Table With 3 Drawers

I was looking for an Indian style console table and found a great handcrafted one at Sierra Living Concepts. After I ordered, I emailed them a picture of my coffee table and they matched the stain on the console to that of the coffee table. I had a great experience and the finished product was worth the wait. I wish they had more things which mixed comfort with the rustic look. For example, perhaps a hand carved dining table with leather chairs.

Wonderful experience. I can't think of anything to say other than absolutely beautiful table. Thanks very much and I really appreciate everything that went into making my table and shipping it as well.

- The ordering process, including customization of the furniture for sizing (we shortened a headboard) as well as the stain/finish, was easy. - Sierra is able to make minor design modifications easily. - The products turned out exactly as requested and exactly as envisioned based on their catalog photos. - The quality of fabrication was outstanding! - The status emails that we received during manufacturing, which included photos of the furniture at various stages during manufacturing, was very insightful! - This furniture is being manufactured overseas, so be realistic about the shipping process (packaging for a long and arduous voyage, trucked to a port, loaded onto a ship, shipped by sea around the world, passing through the Suez Canal, unloaded at a US port, passing through customs at the US port, loaded onto a truck, shipped from the port to your home) and the time that takes! The total time from order to manufacturing complete ranged from 2-3 months, and then the shipping time was another 2 months. - The net result is beautiful custom furniture fabricated at a reasonable price and delivered in a reasonable period. I could not recommend Sierra more highly!

We really enjoyed the experience of shopping online. We used the live chat and phone call with the sales rep to select products. Very good experience. We also enjoyed watching the images of the products as they were built, finished and packaged. There were images loaded into our portal at one point that were two different images of the same product, so we weren’t sure which one was ours, but that was corrected. During the building process, emails that we sent with questions were answered promptly. When we ordered the furniture in November, we were told to expect delivery around the third week of February. In March we inquired about delivery and were told we could expect it early April. The order didn’t arrive until the third week of April. This was not a huge problem, and we know with the COVID-19 crisis, many things have been delayed, but communication in the portal on expected completion date and arrival date, even if it ends up changing would be helpful. I was happy to receive the survey in January or so about preparing for the white glove service. This gave confidence in the delivery process. However, it seemed that selection and booking of a delivery service was not initiated until about a week or so after the products reached the US and had sat in New Jersey waiting for pickup. Then the white glove service selection wasn’t booked until the delivery arrived at its closest destination. This seemed to delay the delivery as the products waited in New Jersey for the delivery to be arranged and waited again in Cadillac Michigan until a company was found and then waited at the white glove company until they could fit in their schedule. That being said, I realize everything is hard right now. The dining table arrived with damage from the shipping process. Flow of communication upon delivery and in the process of resolving the damage was a little confusing ( part of that was my missing an email). You promptly worked with us to arrange a replacement, which is in process. I really like the concept of your business model and we enjoyed the experience. We also love the furniture! I was nervous to by so many pieces with the finish that we chose. I loved the look on your website but didn’t know if it would look too busy in our house. But I love it! Thank you.

Apart from the fact that it took 5 months to receive the furniture (obviously due to Covid), the XPO delivery people did not seem to be aware that we had paid for the extra delivery service. It was just a matter of telling them and they did the full job, but it might be a communication issue you can make sure does not happen on your end I guess.

This is our second time having custom furniture made with SLC. Fabulous, unique, well made!

The furniture is definitely beautiful and we love our new addition to our collection, but the wait is extensive. The first time was 4 months and we were told that was beyond the average, this time it was 5 months. I want to order an Executive desk but know it won’t arrive until February and that fills me with dread. The company is top notch professional just a shame about the shipping timelines.

It took a little longer for my furniture to come but that is not the fault of Sierra it is the fault of the delivery chain at this time, stuck on a barge. I have to stay my furniture was beautiful packaged and was exactly what I wanted. I love how they kept me posted on the web site from production to delivery and posted pictures so I could see the progress. Great company.

When I ordered your product, I didn’t realize that these orders were made custom. I thought I was ordering a stock item. That said, the tracking process from manufacturer to final delivery was excellent. I am extremely pleased with the final product quality.

Great service

Enjoyed following the construction and shipping progress of our furniture. Once the furniture was released through customs, the customer delivery time Could use some improvement.

This is the second piece of furniture I purchased. Your quality of work is outstanding, crated super well & excellent communications. You really made sure the finish I wanted was produced. Thank you!

everything was perfect and i treasure the table i received. It will become a family heirloom. thank you so much

We purchased two custom end tables, a sofa table and this piece. The two regular products are beautiful and there was no issue with the pieces. The custom pieces rocked (legs not same size) and we had to re-drill and shim. The regular pieces are fantastic and we love them. This piece is my favorite. It is a beautiful piece of furniture and I'm glad we bought it. Looking for one more piece and we will probably order I the next six months. It's hard to find rosewood let alone all wood furniture as beautiful as these pieces.