Doug Eagan

Verified Purchase
Reviewed On 22 November 2018
Stunning pieces for a great price. Fun customer portal.

Ali Khan

Verified Purchase
Reviewed On 12 March 2019
Quality of wood is excellent. It is all 100 percent solid wood as promised. The delivery process was excellent and so was the packing. Workmanship could be improved, and finishing could be better. There were spots that the varnish or stain was not fully absorbed by the wood and these are visible. Using a touch up pen may eliminate this and I need advise (color and type) from the seller or manufacturer on this matter.

Paul Lochner

Verified Purchase
Reviewed On 30 April 2019
From the beginning, everyone provided excellent updates on the progress of all aspects of manufacturing, packing, shipping and delivery. Customer service was outstanding!

Kavanaugh Tollefson

Verified Purchase
Reviewed On 19 June 2019

Crystal E Morris

Verified Purchase
Reviewed On 23 January 2020
My furniture is beautiful. I love it. The quality is excellent and the service was exceptional. I was kept up to date at every step in the making and delivery of my order. Inquiries were responded to quickly and efficiently. And timely. I’ll recommend to my friends.

Berenis Minton

Verified Purchase
Reviewed On 28 February 2020
The items were beyond beautiful only negative it takes a long time to get items. I wanted 4 months for mine. It was worth the wait was beyond happy with my items.

Maria Bucmaniuk

Verified Purchase
Reviewed On 14 March 2020
We love the rosewood coffee/side tables we received. They were beautifully designed and crafted and stand out in our living room. The furniture was packaged very, very well, protecting it as it was shipped all the way from India. The customer service and delivery experience was great, working w/ me. Thank you for NOT using FEDEX. It did take longer than we expected for us to get furniture. My husband was getting very impatient, thinking the worst, despite my sharing w/ him the feedback I got. I wish there was a quicker way to get the orders.

Julia Brooks

Verified Purchase
Reviewed On 23 May 2020
It was an easy experience and the rosewood tables are beautiful.

Kenneth Freeman

Verified Purchase
Reviewed On 12 August 2020
Other than a delivery address change that didn’t register with the freight company, we are very pleased with our purchase. Nancy with Customer Service was a huge help in solving the delivery confusion. Thank you!

Kathy Clark

Verified Purchase
Reviewed On 09 September 2020
Customer service was 5+ stars, always prompt and courteous. The long wait for the furniture was the reason for the 4 stars overall. Expecting that in the future, I would buy again if it was furniture I could wait for, as in this case.

Bree Hall

Verified Purchase
Reviewed On 17 October 2020
Great experience from beginning to end

Dorotea Rafanelli

Verified Purchase
Reviewed On 27 October 2020
The experience I had was great. From the moment I ordered the furniture to delivery & set up was easy & stress free. I will highly recommend the company to anyone.

Jacquelyn Josey

Verified Purchase
Reviewed On 04 February 2021
I love the furniture. It adds richness to my room. The quality seems great. Had to wait quite a while for it but it was well worth the wait.

Edward Keane

Verified Purchase
Reviewed On 13 January 2021

Irma Conwsy

Verified Purchase
Reviewed On 25 February 2021

Joe Zinecker

Verified Purchase
Reviewed On 29 April 2021
- The ordering process, including customization of the furniture for sizing (we shortened a headboard) as well as the stain/finish, was easy. - Sierra is able to make minor design modifications easily. - The products turned out exactly as requested and exactly as envisioned based on their catalog photos. - The quality of fabrication was outstanding! - The status emails that we received during manufacturing, which included photos of the furniture at various stages during manufacturing, was very insightful! - This furniture is being manufactured overseas, so be realistic about the shipping process (packaging for a long and arduous voyage, trucked to a port, loaded onto a ship, shipped by sea around the world, passing through the Suez Canal, unloaded at a US port, passing through customs at the US port, loaded onto a truck, shipped from the port to your home) and the time that takes! The total time from order to manufacturing complete ranged from 2-3 months, and then the shipping time was another 2 months. - The net result is beautiful custom furniture fabricated at a reasonable price and delivered in a reasonable period. I could not recommend Sierra more highly!

Paul Schranz

Verified Purchase
Reviewed On 05 May 2021

Carol Hepworth

Verified Purchase
Reviewed On 03 August 2021
Hard to order furniture online, sight unseen, but this furniture is truly high quality, solid wood, and beautiful! We purchased many pieces for a new home and are delighted with all of it!

William Clevenger

Verified Purchase
Reviewed On 14 July 2021
Every thing was good with my shopping experience except for the delivery service by XPO. The men who made the delivery were careless and scrapped paint was off my front door from the boxes during the delivery. They did not say anything to me about the damage. I did not discover it until after they drove away. Very disappointed with the delivery service.

Arlene Lucas

Verified Purchase
Reviewed On 30 October 2021
I love my new tables. I love my experience with you. Everything went so smoothly. I would definitely buy from you again. I recommend this company to anyone looking for well made furniture and at a great price.

Kenneth Betz

Verified Purchase
Reviewed On 04 December 2021

Sandra Bowles

Verified Purchase
Reviewed On 22 January 2022
Previous reviews convinced me to take a chance and order these tables even though the wait time was long and they were coming from overseas. Their app tells you each step of the process. We received tables yesterday and held our breath as there was a puncture hole in one of the containers. The packaging is very good and fortunately the end table was not damaged. We love the tables and it was worth the wait. We are extremely pleased and would order from Sierra again. Good quality product and beautiful wood!

Kendra Tyo

Verified Purchase
Reviewed On 29 January 2022
Great made to order end tables and coffee table. Superior quality!

David Stubbs

Verified Purchase
Reviewed On 12 February 2022
Table look great.

Patty Fallows

Verified Purchase
Reviewed On 21 April 2022
I just received my coffee table end tables. They are so well made & the wood grain is gorgeous. They arrived on time & in excellent condition. I have never seen items so well packaged & protected. I also appreciated the emails telling me of the progress of my furniture production & shipping. I would highly recommend SierraLiving to friends & family. Patty F.

Eleanor Moradi

Verified Purchase
Reviewed On 28 May 2022
Tables are very nice and not damaged at all. A little disappointed with the delivery- took 5 months. Thought delivery would originate where your company is located in Fremont, CA and not India. Overall satisfied with the furniture.

Robert Coco

Verified Purchase
Reviewed On 18 August 2022
should keep some made for faster sales

Seana Olberg

Verified Purchase
Reviewed On 20 October 2022
The only reason I picked good rather than excellent for delivery process was length of time it took. Otherwise your process, communication and packing quality were the best we've seen. Overall, a wonderful experience and we love our new furniture! Excellent quality, too!

Wade Bovard

Verified Purchase
Reviewed On 23 November 2022

mary talmadge

Verified Purchase
Reviewed On 13 November 2022
at first I thought wrong color but now I used to it, love it

Todd Wilson

Verified Purchase
Reviewed On 22 December 2022

Joanna Peloquin

Verified Purchase
Reviewed On 14 February 2023
It is difficult to find good quality wooden furniture in stores. Grateful this online shop exists!

Sonja Wallace

Verified Purchase
Reviewed On 09 May 2023
Suggest you explain to customer how furniture arrives and the shear amount of packaging materials and wood pallets. Now I know why “White Glove Delivery” costs $500!

Rebecca Thompson

Verified Purchase
Reviewed On 03 May 2023
I was impressed with the communication of the order status and ability to track the order throughout. The pictures of the unfinished and finished pieces helped as well. The tables look amazing and exactly what I expected. In future I would pay for unpacking and setting up in my house. I will say this was the best packing I have seen; so many layers of plastic, paper and styrofoam and boxed and in a wooden crate.

James Guise

Verified Purchase
Reviewed On 10 August 2023

Denise Tellock

Verified Purchase
Reviewed On 14 February 2024
Great customer service had a problem with shipping damage they had someone come out to look at it and replaced damaged piece with out any issues. Furniture is absolutely beautiful very happy with it. 2nd time ordering with them.

Phenon Talbot

Verified Purchase
Reviewed On 29 April 2024

Lars Wallin

Verified Purchase
Reviewed On 20 April 2024
We love our new coffee table and end tables. They are even better than we thought they would be! Great, solid wood furniture! The delivery service is a little different because they have to leverage local partners to complete the process and coordinate receipt from the shipping partners.