The furniture are beautifully crafted, soils wood pieces that will last a very long time and eventually passed down. The package was great. Customer service is top notch. They response quickly and assure that any or all issues are resolved in a timely fashion. I HIGHLY RECOMMEND!!!!
Michael Lason
Verified Purchase
Reviewed On 30 September 2019
I just want to personally thank everyone that help through this experience. I’ll be sending some pictures.
Thank you all. Your all great
Michael
Steve Folick
Verified Purchase
Reviewed On 29 August 2019
Positives - customer service reps were wonderful. Jenny Reid is amazing and a reason to buy more product. Product is beautiful. Cat loves it too.
Negatives - sales needs to explain that delivery means leaving a 135 pound box on the street in front of our condo building and it’s my job to carry it up to my unit and put it together. White glove was not explained and for $200 that’s too expensive for the service. Add $100 to the product price and $100 for the service if it truly costs that much.
Shopping was over 3 months. Company did compensate with $75 credit but really the expectation was not clearly set. India by boat to New Jersey then trucked across county did minor damage but we can repair.
Darcy Mouton
Verified Purchase
Reviewed On 16 August 2018
Carolyn Jenkins
Verified Purchase
Reviewed On 19 June 2018
I'm happy to have come upon Sierra Living Concepts. I'm a very picky consumer and they always deliver. Three of my pieces are custom made and they did an amazing job of keeping me in the loop from start to finish. They will furnish all the wood furniture in my house. They are that good. And reasonably priced.