Product reviews for Delaware solid wood Wall Mirror Frame

Referred from Houzz Excellent workmanship. Interesting design.

We love our new bedroom set! It is beautiful, well crafted, solid, and just what we hoped for. The communication via your portal was very efficient - - very responsive.

The set is very sturdy and solid. However, I was surprised at how dirty the entire bedroom set was. Also at the difficulty (or at least lack of smoothness) of both opening and closing the draws and the roughness of the actual finish., It is if the product was not total sanded prior to being stained. The draw handles keep coming loose. I may have to replace them all.

The wood is beautiful and we are very pleased with the shelves.

You make beautiful, bespoke for!

I absolutely love my new bedroom furniture. It took 4 months from initial order to actual delivery, but was well worth the wait. Loved receiving updates with photos of the manufacturing and staining process, as well as shipping info. This is high quality heavy furniture and I will definitely recommend SLC to my friends and family.

My furniture is absolutely beautiful!!!!

The furniture are beautifully crafted, soils wood pieces that will last a very long time and eventually passed down. The package was great. Customer service is top notch. They response quickly and assure that any or all issues are resolved in a timely fashion. I HIGHLY RECOMMEND!!!!

This is my second purchase. My first was a lovely 5 piece bedroom set. It’s absolutely gorgeous. My only issue is having to wait 4 months or more to receive my product and yes I know it comes from another country, but still...I can be impatient...other than that. Items look even better in person. Love it!!!

A+

I already have my next pieces picked out 🥰

Besides delays in shipping the product the quality of the products are Excellent. I am happy with the shopping experience.

We ordered the Cayuta bedroom set, five pieces. Truly beautiful. From order to delivery was almost six months. That was fine with us, just longer than stated but well worth the wait! Would definitely recommend because of beauty of product and value for price.

I selected the Armenia Bedroom set because I liked the design & that it was solid mahogany. I like that I had the option to change the width of the side tables to accommodate my space limitations. The ability to see the progress as it is being made is good. The quality of all of the pieces is very good with the exception of the bed slats & center supports. The center support is about 3/32" off-center. As a result the slats did not fit in the space properly. We tried them every way. In the end my husband took them apart & re-arranged them so that he had to cut a half inch or so off of only 4 of the slats to get them to fit. Another issue is that the 2 center leg supports were about ½" too short & did not touch the floor. We we able to put 2 felt pads on the legs so they are stable & touch the floor. In addition to those problems, I was surprised that the furniture had not been cleaned before packing. I wiped off a lot of dirt & saw dust. The last thing is that I thought the finish would have a bit of sheen to it. It is a matte finish & is dull looking. However, I like the design of the furniture. Overall it looks nice & is what I was looking for. Regarding SHIPPING: I paid an extra $499 for white glove shipping. The logistics company that delivered the furniture was new to your company. It was originally scheduled for delivery on 1/4/22. The 2 delivery men brought in the dresser, mirror frame & tables. I verified that they knew they were supposed to assemble it. They unpacked them & took away the packaging. The furniture was well packed and showed no damage. However, they seemed unprepared for assembling the furniture. They normally deliver for Crate & Barrel. We provided them screwdrivers & a drill to attach the drawer pulls and remove the protective strips on the bottoms of the dresser & tables. They may have had tools in their truck, but did not get them. They said that the the bed & the bench were in crates & they were not allowed to open crates. Therefore, they have to go back to the warehouse & have it done there & then redeliver. That delivery was scheduled for Saturday 1/8/22. They arrived around 4:45PM. These were not the same 2 delivery men that were there before. They did have tools & assembled the bed, but were unable to get the slats to fit as stated before. It was clear that we would have to fix that. We did that the following day & got the bed fully set up. However, we did have to handle the heavy slats, cut some of them down & re-assemble the tape & put the mattress on the bed. Clearly, we would have been unable to carry the furniture upstairs to the room, but we did do a lot of work to get it together & could have easily put the drawer pulls on & remove the protective strips on the legs. So, the extra delivery fee seems excessive, especially since I assume the men delivering it did not get paid more than usual. I did tip them. So, bottom line, I like the furniture & think it looks nice in the room. Other than the problem with the slats, it is well-made. The delivery was not ideal since they were not familiar with the products. But it is here & I am happy with it.

We are very happy with the quality of the wood, it is very heavy and solid. We are also impressed with the craftsmanship. It exceeded our expectations! We will definitely order again! Thank you!

1 what we ordered is what we received. 2 all items were beautiful and workmanship and quality fantastic 3 packaging was excellent with all items in perfect condition 4 instructions to assemble the bed were for for another model, but assembly was easy anyway because of the numbering placed on each part. 5 overall we rate the the entire experience 5 stars. This is the second room we had furnished by you.

The bedroom furniture is beautiful, everyone was very helpful throughout the whole process.

My bedroom suite is absolutely beautiful. It is very heavy and well made. I was pleased with how well my items were packed and everything arrived undamaged. It took 20 weeks from the order date to the delivery date. If you are a patient person and not in a hurry to use your furniture it is definitely worth the wait. The customer service team kept me up to date on the process of my order and included pictures at each step of the process. I found that helpful. All questions and concerns that I had were answered in a timely manner. I love my new bedroom.

I have never been as impressed with any company more than I have been with the bedroom set order I placed with Sierra. The customer service, from ordering through delivery is without equal in an company I have ever worked with. As an owner of a new home, I have had more than a few vendors deliver furniture to my home. Although the wait for the Sierra set was longer than most folks could deal with, we knew in advance just how long it would take to receive our bedroom set. When one orders a custom-made set, that is to be expected! Along the road, we were sent pictures of our actual set being crafted, stained, packaged, and delivered. I could not have asked for a better experience. When the set arrived, we used the white glove service, and even the outside delivery group (XPO) employed by Sierra was superb. Very efficient, organized, and professional. I cannot recommend this company highly enough, and I hope to be able to use their services again in the future.

It was a. Ery pleaseat experience from ordering all the way through delivery and set up

Reached out before placing the order and so thankful I did. Angela was incredibly helpful which resulted in getting just what we wanted. Delivery was professional and efficient. The white glove experience was worth it.

Finally found the perfect Bedroom set with Sierra Living Concepts. I had been looking for a four post canopy bed since i was a girl with beautiful lines and substance and here it was. The furniture is beautiful, sturdy, and well worth the money spent. The wait from purchase time was a little long (3.5 months), but it is wonderfully hand made and does come from overseas. Working with Sierra was nothing like any other purchase I've made. From order to delivery they kept me up to date via email and online updates on my order. They even provided photos of the furniture as it was being made in case there were any issues. They provided up to date shipping and delivery information as well, so I always knew where my order was. This was a great system. I also opted for the home delivery and set up. After a small miscommunication with the delivery company, my furniture was delivered and assembled with precision, in a timely manner, and with care. They company and their guys did a great job. They kept the debris all in one place, moved my items carefully to not damage them or my house, put everything together with no issues, and were really courteous. They cleaned everything up and even helped put the mattress on the bed. I'm overly satisfied with my purchase. It was better than the photos online. I'm already looking at other items for future purchase. Thank you for making this a wonderful experience for me; If I could give this a hundred stars, I would.

Great experience!

I absolutely recommend Sierra Living Concepts. Their furniture is gorgeous and made well and so sturdy with great wood. The packaging for shipping protection was outstanding and puts my mind at ease for my future orders. Their process takes a while but it’s definitely worth it and I knew what phase my purchases were in the entire time. I was even able to see the steps the furniture went through to come to life. I cannot recommend their products and services enough.