Beautiful, beautiful dining room sets and the most informative customer service and tracking we've ever experienced!!!
- K. Harris
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A One-Stop Destination for All Your Ultimate Tailor-Made Furniture Needs.
Sierra Living Concepts offers a premier selection of handcrafted solid wood furniture, perfect relevating your residential and commercial projects. Since 2003, we've collaborated with over 500 designers, achieving a remarkable 100% satisfaction rate by turning dream spaces into reality. We've also gamered the trust of over 35,000 individual customers, a testament to the exceptional quality and enduring beauty of our furniture
Empower your clients to customize furniture with diverse finishes, fabrics, and hardware, creating pieces tailored to their preferences
Receive precise design sketches, 3D models, and room renders tailored to your specifications
We create one-of-a-kind pieces from top-quality hardwoods like teak, rosewood, mango, and acacia, ensuring superior durability and unmatched craftsmanship
Enjoy complimentary shipping on all furniture orders - because comfort should come without extra costs
Maximize client satisfaction with professional delivery and installation services, ensuring a premium experience while minimizing stress
Get 24/7 updates on your order from strict quality checks, secure packaging, reliable shipping, to scheduled delivery
EXCLUSIVE SAVINGS
Enjoy Up to 25% Off on High-Quality Furniture for Enhanced Project Returns
PROMPT CUSTOMER SUPPORT
Receive 24/7 tailored assistance and expert advice from a dedicated account manager
TAX-EXEMPTION BENEFITS
Boost Your Business with Tax-Free Purchases for Added Savings
WATCH IT BUILD
Stay connected as your client's furniture takes shape with daily progress updates and video insights
NO MINIMUM QUANTITIES
Unrestricted furniture orders with no minimum quantity because quality knows no limits
OUR DESIGNER
At the heart of our developments lies a commitment to creating inclusive spaces where businesses flourish and families thrive, bridging the gap between commercial success and residential satisfaction.
Share your design work with us on social media for a chance to be a featured Trade Program Member on our website, blogs, emails and more.
As a leading bespoke craft furniture company in the USA, we invite you to join our trade program. Experience seamless, end-to-end services from product selection to delivery, with no hidden charges. Partner with us for a quality-driven journey, ensuring excellence every step of the way.
Fill up the form provided on our Trade Program page and one of our team members will get in touch with you within one business day to discuss your custom project along with the Trade Discount details.
Just fill up the form at the bottom of our Trade Program page or Live Chat with us or call on our Toll Free number 1-866-864-8488.
Once one of our sales team members get in touch with you and discuss the custom project, they can create the order for you and send you the invoice to make payment.
No, there is no minimum order quantity required for our Trade Program.
Each of our products is elegantly Handcrafted by our skilled Artisans. This entails time consuming work done at our overseas facility in India. The final product is a unique piece of furniture unlike the assembly line furniture you find in large retailers!
The turnaround time from Order Placement to Delivery is 8-10 weeks (up to 12 weeks for Custom Orders), which includes Order Preparation, Strict Quality Assurance, Packaging and Shipping by Sea to USA & by FedEx Ground / Conway /XPO Freight to the shipping address.
Though the time seems long, we deliver much sooner than the standard duration in the solid wood furniture industry, where the lead times are in excess of 16 weeks! Your satisfaction is our goal and we assure you that, just like thousands of our customers, you will find the wait to be well worth it!!
Please contact our customer service department by filling out the Contact Us form in your Customer Portal or calling 1-866-864-8488 (Option 2). You will then receive a support ticket with a Return Authorization Number. Please include the Return Authorization Number (RAN) with your returned item(s). Kindly return the item(s) within 14 days of receipt of goods and please ensure that returned items arrive in the same condition as when they left the warehouse. Shipping charges and/or return shipping charges are non-refundable. For damaged package claims, see our Damage Policy.
As soon as the order is placed, we initiate a sequence of events which ultimately results in you receiving the product of your choice. Orders usually are processed the next business day after you place your order, pending payment approval and order verification. To expedite the cancellation process, please contact our customer service department by filling out the Contact Us form or calling 1-866-864-8488 (Option 2). All our furniture are handmade by skilled Artisans using Pure Solid Wood and hence any cancellation after manufacturing begins incurs wastage of precious wood & labor cost. For this reason, once manufacturing has begun, we are required to charge a cancellation fee equal to 25% of the total order. Due to the overhead of logistics, if your order is cancelled after it has been shipped the fee would be up to 40%, though based on the situation we assure that we will do our best to make the cancellation process smooth for you. We at SierraLivingConcepts.com try to remain the most customer friendly furniture website on the internet and will make every attempt to assist you in the cancellation of your order.
To ensure that your order reaches safely, we personally inspect each item multiple times before shipping and use the industry best packaging to ensure safe delivery. In the rare case of damage, we will ensure that you get a brand new replacement product at no charge and for minor damages, we will work with you to get it locally professionally restored in brand new condition, at our expense. Since all items are made to order with expensive wood therefore full refund and shipping charges refund is not possible. We will replace it for you free of cost. Before delivery we will also send you detailed instructions on the simple process to file the damages with us. Please be assured that your purchase is entirely safe with us and just like hundreds of our customers, you will love the end product and cherish it for a long time!
Yes, we offer One Year Warranty on all our products.
Furnish your client’s homes with exclusive tailor-made furniture and decor that match your design vision through the Sierra Living Concepts Trade Program. We offer a carefully selected range of solid wood furniture for both residential and commercial settings, tailored to enhance people’s daily lives. Whether you’re outfitting an office or staging an apartment, our Interior Designer trade program supports your ideas. Members, like interior designers and architects, get up to 25% Furniture Designer Discount on full-price items and special perks. Simply provide the necessary information and once application is approved, you’ll receive a membership number or confirmation mail for easy purchase online. Join now and make your design dreams a reality with the Sierra Living Trade Program.