A t Sierra, the traditional methods of making high-quality handcrafted furniture is alive and well. Craftsmanship isn't a catchphrase or an advertising idea; it's at the very heart of our business. We don't take shortcuts and have no production assembly lines. Each table, cabinet, bed... all of our furniture is handcrafted, one piece at a time. We specialize in custom handcrafted orders and believe in materializing the imagination of the most creative minds.
Each of our product is skillfully handcrafted by our master artisans who learned the art passed down to them through generations to achieve the heirloom quality furniture we promise to deliver our clients.
Receive trade discounts on heirloom quality solid wood furniture with no minimum purchase requirement
Bring out your creativity with custom-made furniture that perfectly personifies your imagination & your clients' needs
Free shipping on every orderWhite Glove Delivery also available
How itworks ?
Share your project ideas with us or get any of our products customized to create the picture perfect interior for your clients
Receive digital sketches & products modelled in your desired spec or request 3D image in any of the type of woods, finishes, shape & design for approval prior to production
Free CustomizationService
Expert support & services
Discuss Your Project
Frequently AskedQuestions
How does the To The Trade discount work?
Fill up the form provided on our Trade Program page and one of our team members will get in touch with you within one business day to discuss your custom project along with the Trade Discount details.
How do I connect with your Representative?
Just fill up the form at the bottom of our Trade Program page or Live Chat with us or call on our Toll Free number 1-866-864-8488.
How do I place an order?
Once one of our sales team members get in touch with you and discuss the custom project, they can create the order for you and send you the invoice to make payment.
Is there a minimum order quantity?
No, there is no minimum order quantity required for our Trade Program.
What is the lead time and where is it shipped from?
Each of our products is elegantly Handcrafted by our skilled Artisans. This entails time consuming work done at our overseas facility in India. The final product is a unique piece of furniture unlike the assembly line furniture you find in large retailers!
Our meticulous process, from order placement to final delivery, generally spans 8-12 weeks for regular orders (10-14 weeks for large, carving products, & custom orders). This timeframe includes order preparation, thorough quality assurance, packaging, and shipment by sea to the USA. Deliveries to Canada may require an additional 2-4 weeks.)
Though the time seems long, we deliver much sooner than the standard duration in the solid wood furniture industry, where the lead times are in excess of 16 weeks! Your satisfaction is our goal and we assure you that, just like thousands of our customers, you will find the wait to be well worth it!!
What is the return and refund policy?
While we strive for your satisfaction, we do not accept returns and refunds for a change of heart. However, we are committed to resolving any issues related to manufacturing defects, damage, or specific product concerns.
Please ensure that any damages upon delivery are clearly marked on the receipt and documented with photographs to facilitate swift resolution for claim purposes.
For further assistance or inquiries, our Customer Service team is available via phone at 1-866-864-8488 (Option 2) or by email at [email protected]. We are committed to ensuring your experience with Sierra Living Concepts is both positive and satisfying.
What is the cancellation policy?
At Sierra Living Concepts, we take pride in handcrafting custom-made furniture tailored to match your exquisite demands. Unlike others, we do not keep any ready-to-ship and in-stock inventories. However, we understand that circumstances may arise where you need to cancel your order. For prompt assistance, Read More
Is there any warranty on your products?
Yes, we offer One Year Warranty on all our products.