I selected the Armenia Bedroom set because I liked the design & that it was solid mahogany. I like that I had the option to change the width of the side tables to accommodate my space limitations. The ability to see the progress as it is being made is good. The quality of all of the pieces is very good with the exception of the bed slats & center supports. The center support is about 3/32" off-center. As a result the slats did not fit in the space properly. We tried them every way. In the end my husband took them apart & re-arranged them so that he had to cut a half inch or so off of only 4 of the slats to get them to fit. Another issue is that the 2 center leg supports were about ½" too short & did not touch the floor. We we able to put 2 felt pads on the legs so they are stable & touch the floor. In addition to those problems, I was surprised that the furniture had not been cleaned before packing. I wiped off a lot of dirt & saw dust. The last thing is that I thought the finish would have a bit of sheen to it. It is a matte finish & is dull looking. However, I like the design of the furniture. Overall it looks nice & is what I was looking for. Regarding SHIPPING: I paid an extra $499 for white glove shipping. The logistics company that delivered the furniture was new to your company. It was originally scheduled for delivery on 1/4/22. The 2 delivery men brought in the dresser, mirror frame & tables. I verified that they knew they were supposed to assemble it. They unpacked them & took away the packaging. The furniture was well packed and showed no damage. However, they seemed unprepared for assembling the furniture. They normally deliver for Crate & Barrel. We provided them screwdrivers & a drill to attach the drawer pulls and remove the protective strips on the bottoms of the dresser & tables. They may have had tools in their truck, but did not get them. They said that the the bed & the bench were in crates & they were not allowed to open crates. Therefore, they have to go back to the warehouse & have it done there & then redeliver. That delivery was scheduled for Saturday 1/8/22. They arrived around 4:45PM. These were not the same 2 delivery men that were there before. They did have tools & assembled the bed, but were unable to get the slats to fit as stated before. It was clear that we would have to fix that. We did that the following day & got the bed fully set up. However, we did have to handle the heavy slats, cut some of them down & re-assemble the tape & put the mattress on the bed. Clearly, we would have been unable to carry the furniture upstairs to the room, but we did do a lot of work to get it together & could have easily put the drawer pulls on & remove the protective strips on the legs. So, the extra delivery fee seems excessive, especially since I assume the men delivering it did not get paid more than usual. I did tip them. So, bottom line, I like the furniture & think it looks nice in the room. Other than the problem with the slats, it is well-made. The delivery was not ideal since they were not familiar with the products. But it is here & I am happy with it.

Finally found the perfect Bedroom set with Sierra Living Concepts. I had been looking for a four post canopy bed since i was a girl with beautiful lines and substance and here it was. The furniture is beautiful, sturdy, and well worth the money spent. The wait from purchase time was a little long (3.5 months), but it is wonderfully hand made and does come from overseas. Working with Sierra was nothing like any other purchase I've made. From order to delivery they kept me up to date via email and online updates on my order. They even provided photos of the furniture as it was being made in case there were any issues. They provided up to date shipping and delivery information as well, so I always knew where my order was. This was a great system. I also opted for the home delivery and set up. After a small miscommunication with the delivery company, my furniture was delivered and assembled with precision, in a timely manner, and with care. They company and their guys did a great job. They kept the debris all in one place, moved my items carefully to not damage them or my house, put everything together with no issues, and were really courteous. They cleaned everything up and even helped put the mattress on the bed. I'm overly satisfied with my purchase. It was better than the photos online. I'm already looking at other items for future purchase. Thank you for making this a wonderful experience for me; If I could give this a hundred stars, I would.

We were looking for good quality solid wood furniture and had gone to a very popular large furniture store and noticed how cheap everything was made. You can tell it wasn’t made to last at all and solid wood, was “ solid wood”… it was veneer or solid in some places but cheap particle board in other places. Hard No. So we did some searching and came to this website and the look of the pieces were gorgeous. We shelled out big bucks and became worried maybe we were scammed because it was taking a long time. But please let me assure you, if you want solid hardwood quality furniture, this is worth the wait. Also coming from so far and it going through customs you may worry, but the care they took to get it to us was impeccable. And holy crap it’s gorgeous solid wood hand crafted furniture. It’s BEAUTIFUL. Thank you thank you. If I could change anything I would have taken note of our bed stands height. With our mattress on bed, they seem small in size next to bed but they are gorgeous too. Thank you again! We love the furniture!

We wanted solid wood furniture with quality craftsmanship — the kind our grandparents could buy at a local furniture store. We were disappointed that we could not have that experience without spending twice as much as we wanted. We were cautious about shopping from a place without a showroom, for months we thought maybe this furniture purchase was not going to be okay and because of Covid everything was super-delayed, including the cargo ship into LA. The personalized customer portal linked us to our purchase and its progress, including photos, and one point person of contact, so whatever question I had was answered and followed up on by one person who always responded promptly and politely. This all helped us trust the process from our purchase in March to our covid-delayed delivery in September. The bedframe and nightstands were delivered and assembled two days ago — they are as beautiful as the pictures. We are thrilled with our purchase!

Adam and the"customer service team" were FANTASTIC! From the initial order (I had many questions), thru the delayed shipment updates during the worse of the Covid pandemic, then delivery. My only constructive feedback is that I had to chase the updates, to determine delivery status, and learned that the COVID delayed the container from India. In addition, the Logistic company that made the delivery, did not have the adequate sized truck, even though I had instructed the representative off same, and were not aware of the "White Glove" service included in my order, HOWEVER, Adam again came to the rescue and saved the day. Even though the delivery company was misinformed about the order, and is responsible for same, I would still request from your company that you work to tighten up the delivery communication. Remember, customers still purchase from you, and would expect everything to delivery to run smoooth. THANK YOU for everything.