I selected the Armenia Bedroom set because I liked the design & that it was solid mahogany. I like that I had the option to change the width of the side tables to accommodate my space limitations. The ability to see the progress as it is being made is good. The quality of all of the pieces is very good with the exception of the bed slats & center supports. The center support is about 3/32" off-center. As a result the slats did not fit in the space properly. We tried them every way. In the end my husband took them apart & re-arranged them so that he had to cut a half inch or so off of only 4 of the slats to get them to fit. Another issue is that the 2 center leg supports were about ½" too short & did not touch the floor. We we able to put 2 felt pads on the legs so they are stable & touch the floor. In addition to those problems, I was surprised that the furniture had not been cleaned before packing. I wiped off a lot of dirt & saw dust. The last thing is that I thought the finish would have a bit of sheen to it. It is a matte finish & is dull looking. However, I like the design of the furniture. Overall it looks nice & is what I was looking for. Regarding SHIPPING: I paid an extra $499 for white glove shipping. The logistics company that delivered the furniture was new to your company. It was originally scheduled for delivery on 1/4/22. The 2 delivery men brought in the dresser, mirror frame & tables. I verified that they knew they were supposed to assemble it. They unpacked them & took away the packaging. The furniture was well packed and showed no damage. However, they seemed unprepared for assembling the furniture. They normally deliver for Crate & Barrel. We provided them screwdrivers & a drill to attach the drawer pulls and remove the protective strips on the bottoms of the dresser & tables. They may have had tools in their truck, but did not get them. They said that the the bed & the bench were in crates & they were not allowed to open crates. Therefore, they have to go back to the warehouse & have it done there & then redeliver. That delivery was scheduled for Saturday 1/8/22. They arrived around 4:45PM. These were not the same 2 delivery men that were there before. They did have tools & assembled the bed, but were unable to get the slats to fit as stated before. It was clear that we would have to fix that. We did that the following day & got the bed fully set up. However, we did have to handle the heavy slats, cut some of them down & re-assemble the tape & put the mattress on the bed. Clearly, we would have been unable to carry the furniture upstairs to the room, but we did do a lot of work to get it together & could have easily put the drawer pulls on & remove the protective strips on the legs. So, the extra delivery fee seems excessive, especially since I assume the men delivering it did not get paid more than usual. I did tip them. So, bottom line, I like the furniture & think it looks nice in the room. Other than the problem with the slats, it is well-made. The delivery was not ideal since they were not familiar with the products. But it is here & I am happy with it.

Finally found the perfect Bedroom set with Sierra Living Concepts. I had been looking for a four post canopy bed since i was a girl with beautiful lines and substance and here it was. The furniture is beautiful, sturdy, and well worth the money spent. The wait from purchase time was a little long (3.5 months), but it is wonderfully hand made and does come from overseas. Working with Sierra was nothing like any other purchase I've made. From order to delivery they kept me up to date via email and online updates on my order. They even provided photos of the furniture as it was being made in case there were any issues. They provided up to date shipping and delivery information as well, so I always knew where my order was. This was a great system. I also opted for the home delivery and set up. After a small miscommunication with the delivery company, my furniture was delivered and assembled with precision, in a timely manner, and with care. They company and their guys did a great job. They kept the debris all in one place, moved my items carefully to not damage them or my house, put everything together with no issues, and were really courteous. They cleaned everything up and even helped put the mattress on the bed. I'm overly satisfied with my purchase. It was better than the photos online. I'm already looking at other items for future purchase. Thank you for making this a wonderful experience for me; If I could give this a hundred stars, I would.

Adam and the"customer service team" were FANTASTIC! From the initial order (I had many questions), thru the delayed shipment updates during the worse of the Covid pandemic, then delivery. My only constructive feedback is that I had to chase the updates, to determine delivery status, and learned that the COVID delayed the container from India. In addition, the Logistic company that made the delivery, did not have the adequate sized truck, even though I had instructed the representative off same, and were not aware of the "White Glove" service included in my order, HOWEVER, Adam again came to the rescue and saved the day. Even though the delivery company was misinformed about the order, and is responsible for same, I would still request from your company that you work to tighten up the delivery communication. Remember, customers still purchase from you, and would expect everything to delivery to run smoooth. THANK YOU for everything.

Looking for a unique bedroom set, I stumbled upon Sierra Living Concepts. Being I’d never heard of this company I was skeptical if I should proceed. I called and talked to a sales woman who was very knowledgeable and helpful so I decided to order the bedroom set. I have to say I’m super impressed with how quickly I got responses from emails, updates on furniture every step, and the quality of the furniture. Every item was beautifully carved, no damage, looked better than I expected, and was professionally packed. The delivery person also went above & beyond what anyone could expect. I highly recommend this company for quality, staffs knowledge, and prompt responses to calls & emails.

My bedroom suite is absolutely beautiful. It is very heavy and well made. I was pleased with how well my items were packed and everything arrived undamaged. It took 20 weeks from the order date to the delivery date. If you are a patient person and not in a hurry to use your furniture it is definitely worth the wait. The customer service team kept me up to date on the process of my order and included pictures at each step of the process. I found that helpful. All questions and concerns that I had were answered in a timely manner. I love my new bedroom.